1. Scope
This policy applies to visitors, customers, candidates, trainees and others who interact with our website, applications, services or support channels.
2. Information We Collect
Depending on how you interact with us, information may include:
- Contact details: name, email address, phone number and communication preferences.
- Recruitment and training: CV/resume, education, qualifications, skills and application information you submit.
- Service information: project requirements, support requests and details you choose to provide.
- Technical data: IP address, browser/device information, pages visited and diagnostic logs, where collected.
- Transaction records: payment and invoice details needed to manage transactions. Avoid storing full payment-card details unless necessary and compliant.
3. How We Use Your Information
- To respond to enquiries and provide requested products, services or support.
- To manage applications, recruitment, internships, training and related communications.
- To operate, maintain, troubleshoot and improve our website and services.
- To process transactions, maintain records and prevent fraud or misuse.
- To send service updates and, where permitted, marketing messages. You may opt out of promotional communications.
- To comply with legal obligations and protect our rights and systems.
4. Legal Basis for Processing
Where applicable law requires a legal basis, processing may rely on consent, steps taken at your request, performance of a contract, legal obligations or legitimate interests that do not override your rights. The appropriate basis depends on the purpose and jurisdiction.
5. Data Retention
We aim to retain personal information only as long as reasonably necessary for its purpose, including service delivery, recruitment, recordkeeping, dispute resolution and legal compliance. Retention periods may vary by record type and legal requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it, subject to lawful retention obligations.
6. Sharing and Disclosure
Where necessary and lawful, we may share relevant information with:
- Authorized personnel who need it for their work.
- Hosting, email, analytics, payment and other service providers supporting our operations.
- Professional advisers or authorities when required by law or to protect rights and safety.
- A successor entity in connection with a business transfer, subject to applicable safeguards.
7. Data Security
We use reasonable technical and organizational measures intended to protect information from unauthorized access, loss, alteration or misuse. No website, transmission or storage method can be guaranteed completely secure. Access should be limited to people and providers who need information for legitimate purposes.
8. Cookies and Tracking
Our website or third-party services may use cookies or similar technologies for essential functionality, preferences, security and analytics, depending on what is enabled. You can manage cookies through browser settings; disabling some cookies may affect site functionality. If analytics or advertising tools are enabled, name those providers here and explain any consent choices that apply.
9. Your Privacy Choices and Rights
Depending on applicable law and the circumstances, you may be able to request access to, correction of or deletion of personal information; withdraw consent; object to or restrict certain processing; or raise a complaint with the relevant authority. Contact us using the details below. We may need to verify your identity and may be required to retain certain information.
10. Third-Party Links and Services
Our website may link to third-party websites or services. Their privacy practices are controlled by those providers, not by this policy. Review their privacy notices before providing information to them.
11. Children's Privacy
Our services are not intended to knowingly collect children's personal information in violation of applicable law. If you believe a child has provided information inappropriately, contact us so we can review the request and take appropriate action.
12. Changes to This Policy
We may update this policy when practices or legal requirements change. Revise the effective date when a material update is published. Where required, we will provide additional notice or seek consent for changes.
13. Contact Us
For privacy-related questions or requests, contact: